Privacy Policy

OBDSmart (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our mobile application, website, and related services (“Services”).

By using OBDSmart, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Login credentials (Email/Firebase-based authentication)
  • Communication preferences

b) Vehicle Data

  • Diagnostic Trouble Codes (DTCs)
  • Live sensor data
  • Vehicle Identification Number (VIN)
  • ECU-related details
  • Information related to special functions (e.g., injector coding, service resets, DPF regeneration, etc.)
  • PDF scan reports generated through the app

c) Device & Usage Data

  • Device model and operating system
  • App usage logs and interaction history
  • Crash reports
  • Session activity for analytics and improvement
  • IP address (anonymized where required)

We do not track or access your location or Bluetooth usage.

2. How We Use Your Information

  • Provide core diagnostic features (fault code reading, ECU info, live data, etc.)
  • Perform advanced functions like injector coding, throttle reset, service reset, etc.
  • Generate and store PDF scan reports
  • Improve app performance, usability, and troubleshooting
  • Send relevant emails and push notifications
  • Analyze usage trends for feature enhancement
  • Offer customer support and assistance
  • Develop future features, such as in-app purchases

3. Report Sharing

OBDSmart allows you to share diagnostic reports (in PDF format) with others (e.g., vehicle owners, garages) via third-party platforms such as email, messaging apps, or cloud storage, at your discretion.

4. Data Storage and Security

We store your data securely on trusted cloud infrastructure, including but not limited to:

  • Cloud servers hosted in India
  • Cloud-based analytics and notification services (e.g., Firebase)

We implement strict security protocols and encryption to protect your data from unauthorized access, disclosure, or misuse. Only authorized personnel have access to sensitive information.

5. Data Sharing with Third Parties

We do not sell your personal information to any third party.

We may share anonymized or limited user data with trusted third-party service providers for:

  • Analytics and app performance optimization
  • Crash reporting
  • Email and notification services
  • Customer support tools
  • Payment processing (for future in-app purchases)

These third parties are bound by confidentiality obligations and are required to handle your data in accordance with applicable laws.

6. Data Retention

We retain your personal and diagnostic data:

  • As long as your account remains active
  • As long as necessary to provide services or fulfill legal obligations
  • Until you explicitly request deletion of your account and data

If you would like your data deleted, you may contact us at info@obdsmart.in.

7. International Users

While OBDSmart is based in India, we may offer services internationally. By using the app from outside India, you agree that your information may be transferred, stored, and processed in India under Indian data protection laws.

8. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have collected personal data from a minor, we will take steps to delete it immediately.

9. Your Rights and Choices

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate or incomplete data
  • Request deletion of your personal data
  • Withdraw your consent at any time (where applicable)
  • Opt out of promotional emails or push notifications via app settings

For any such requests, please contact us at info@obdsmart.in.

10. Communications

By registering with OBDSmart, you agree to receive:

  • Important account and service-related updates
  • Promotional offers and feature announcements (opt-out available)

You may manage your communication preferences in the app settings or by contacting us.

11. Legal Basis and Compliance

OBDSmart is currently governed by Indian data protection laws under the Information Technology Act, 2000, and applicable rules. We are also committed to complying with emerging Indian data laws, including the Digital Personal Data Protection Act, 2023. As we expand globally, we will adapt to meet requirements of laws such as GDPR and CCPA, where applicable.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, the “Effective Date” at the top will be revised. Continued use of our app implies your acceptance of any updated terms.

13. Contact Us

For questions, concerns, or data-related requests, please contact:

OBDSmart – Privacy Team
Email: info@obdsmart.in
Address: Coimbatore, Tamil Nadu, India